Frequently Asked Questions

Everything you need to know about shopping with TYDOTT.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Which payment methods do you accept?

TYDOTT accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products covered by a warranty?

Yes, all TYDOTT products come with a 1-year limited warranty against manufacturing defects. If you experience an issue, please reach out with your order number and photos of the defect.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our customer service team immediately.